The Indian Retail Industry is one of the fastest growing sectors – domestically as well as internationally. US-based global management consulting firm AT Kearney in its 10th annual Global Retail Development Index (GRDI) 2011 has ranked India as the fourth most lucrative investment destination for retail. The size of India's retail market is expected to rise from about US$ 500 billion in 2011 to about US$ 2,500 billion in 2026. The sector, basically divided into organized and unorganized segments, has different formats for different purposes and customers. Major organized retail formats include Hypermarkets/ Supermarkets, Departmental Stores, Convenience Stores, Shopping malls, E-retailer, Specialty Stores.

Organized retailing is manpower intensive and is the second largest employer in India. The current scenario indicates that there will be a very high demand for manpower to match the scope of plans of various retailers in the near future. Organized retailing is also seen generating a great deal of indirect employment such as security, electrical and mechanical maintenance, property management services, parking, etc.



The sector is currently facing a talent crunch because of non-availability of the talent required on such a large scale and a lack of training facility for the same. Though India has a vast pool of qualified human resources with the required education and motivation to undertake challenging tasks, there is a greater need for middle and senior level management. Management professionals from industries such as FMCG, telecom, BPO, and hospitality are increasingly being seen as suitable sectors to draw talent from. The sector is facing competency gaps in various key areas like supply chain management, vendor development and customer relations management.



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Sub Sector


Merchandising, Mall Management, Marketing & Brand Management


Hypermarkets, Supermarkets, Sourcing & Buying